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Flexible Swimming Pool Membership Software

Simplify the daily work behind a thriving pool membership program with eSoft Planner. Our configurable software helps swim clubs manage family memberships, member check-ins, access needs, rentals, lessons, payments, and retail activity in one organized system. Replace scattered spreadsheets and manual follow-up with real-time online tools that make it easier for members to engage and staff to stay on top of operations.

Swim club manager using membership software

Our Swimming Pool Membership Software Services

Integrated tools for memberships, access, bookings, payments, and the day-to-day administration of swim club operations.

Swim Club Management

Manage family memberships, member cards, client check-ins, pool access, clubhouse rentals, concession sales, and staff schedules from one configurable swim club platform.

Membership & Access

Organize membership options and support efficient member check-ins with tools designed to simplify pool access administration and reduce repetitive front-desk work.

Lessons & Rentals

Coordinate private and semi-private swim lessons alongside pool and clubhouse rentals, giving staff and customers a clearer view of availability and bookings.

Built Around Your Club

Make Membership Management Easier Every Day

eSoft Planner gives swim clubs a practical way to bring membership administration, online self-service, scheduling, payment processing, check-ins, and program management together. Configure the modules that fit your operation, whether you run family memberships, seasonal pool access, lessons, rentals, or retail sales. With real-time booking and a personal customer success manager for every new client, your team can spend less time on manual tasks and more time serving members.

Member checking in at a swim club
Built For Growing Clubs

Customer Success Stories

See how activity-based organizations use streamlined tools to manage schedules, members, and daily operations.

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their support/customer service team is top notch. I highly recommend this platform for big and small businesses."

Nicole

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."

Robert

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."

Chris B

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their support/customer service team is top notch. I highly recommend this platform for big and small businesses."

Nicole

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."

Robert

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."

Chris B

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their support/customer service team is top notch. I highly recommend this platform for big and small businesses."

Nicole

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."

Robert

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."

Chris B

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R
The eSoft Planner Difference

Why Choose eSoft Planner?

Purpose-built software and hands-on support help swim clubs operate with greater clarity and flexibility.

Industry Experience

Built by veterans with firsthand experience running sports facilities and schedule-based businesses.

Modular Platform

Choose the tools your swim club needs without paying for unnecessary features.

Consultative Support

Every new client receives a personal customer success manager and unlimited consultative support.

Flexible Pricing

Flat subscription pricing does not increase as your membership base or staff grows.

Meet the eSoft Planner Team

Experienced software partners for schedule-based business owners.

eSoft Planner is the flagship product of PPC Communications, a family-owned company founded in Cincinnati, Ohio, in 2008. The platform began with a practical challenge: sports training facility owners needed more than spreadsheets and online calendars could provide. Built from firsthand operating experience, eSoft Planner has continued to evolve through collaboration with owners of swim clubs, sports academies, municipal centers, schools, and activity-based organizations across the United States. Our team focuses on giving managers the tools, guidance, and flexibility to run their organizations their way. From our Cincinnati base, we combine industry-informed software with dedicated U.S.-based support, helping clients automate administration, improve member service, and build scalable operations without adding unnecessary complexity.

Founded2008
Experience18 years in business
SupportU.S.-based dedicated team

Frequently Asked Questions

What is swimming pool membership software?

Swimming pool membership software is a system that helps clubs organize member records, family membership plans, payments, membership cards, check-ins, and access-related tasks. A more complete platform can also connect these functions with lesson scheduling, pool and clubhouse rentals, staff schedules, retail sales, and customer self-service. This reduces manual data entry and gives staff a current view of member activity.

How does membership software help a swim club?

Can eSoft Planner manage family memberships?

Can members book swim lessons online?

Does the software support pool and clubhouse rentals?

What does eSoft Planner cost for swim clubs?

Can the software process payments and retail sales?

Is eSoft Planner available to swim clubs across the United States?

Questions About Your Swim Club Setup?

Talk with our team about the tools your operation needs.

Built On Experience

Awards and Recognition

Industry-built software trust badge

Industry-Built Software

Designed from real facility operating experience.

Flexible pricing trust badge

Flexible Modular Pricing

Pay only for needed software modules.

Dedicated support trust badge

Dedicated Client Support

Personal success support for new clients.

Build a Better Swim Club Operation

Tell us about your membership, scheduling, and access needs, and our team will help identify the right eSoft Planner modules.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.