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Club Membership Management Software for Member Records and Recurring Billing

Centralize club member records, recurring billing, access management, and customer self-service with eSoft Planner. Built for schedule-based organizations, the platform helps reduce repetitive administration, prevent double bookings, improve cash flow, and give members convenient online booking and payment options through a configurable system designed around your operations.

Club manager reviewing member records and recurring billing on membership management software

Our Club Membership Management Services

Manage member information, billing, access, bookings, and administrative workflows in one configurable platform.

Memberships & Access

Organize member information, recurring payments, benefits, and access in one centralized system. Flexible membership structures and member-facing services help simplify ongoing club administration.

Payment & Billing

Collect and track member payments with tools for recurring billing, balances, payment schedules, and related financial administration. Improve visibility while reducing repetitive payment tasks.

Online Self-Service

Let customers book online in real time and manage relevant services through member-facing tools. Self-service capabilities help improve convenience while reducing staff involvement in routine requests.

Configurable Club Management

Simplify Memberships, Records, And Billing

eSoft Planner brings member records, memberships, recurring payments, access management, scheduling, and customer self-service together in one modular platform. Built from first-hand experience operating sports facilities, it helps clubs reduce administrative work, improve cash flow, and create more consistent workflows. A-la-carte modules let organizations choose the capabilities they need while dedicated U.S.-based support helps teams put the system to work.

Club staff managing memberships and recurring payments in centralized software
Designed Around Operations

Built For Activity-Based Businesses

See how configurable tools can help clubs and schedule-based organizations streamline membership administration.

"Zero downtime, very reliable. Process and feel is consistent throughout the platform."

Scott D.

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Michael D.

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their support/customer service team is top notch. I highly recommend this platform for big and small businesses."

Nicole

"eSoft had more flexibility on how to arrange scheduling classes, organizing private lessons versus group lessons. It is very easy to solve conflicting class times."

Sergiu B.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R

"Zero downtime, very reliable. Process and feel is consistent throughout the platform."

Scott D.

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Michael D.

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their support/customer service team is top notch. I highly recommend this platform for big and small businesses."

Nicole

"eSoft had more flexibility on how to arrange scheduling classes, organizing private lessons versus group lessons. It is very easy to solve conflicting class times."

Sergiu B.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R

"Zero downtime, very reliable. Process and feel is consistent throughout the platform."

Scott D.

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Michael D.

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their support/customer service team is top notch. I highly recommend this platform for big and small businesses."

Nicole

"eSoft had more flexibility on how to arrange scheduling classes, organizing private lessons versus group lessons. It is very easy to solve conflicting class times."

Sergiu B.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R
The eSoft Planner Difference

Why Choose eSoft Planner?

Get flexible software and consultative support shaped by real facility management experience.

Industry Experience

Designed by industry veterans with first-hand experience working in and running sports facilities.

Flexible Modules

Choose the capabilities you need with an a-la-carte system built to fit your workflows.

Dedicated Support

Receive unlimited, consultative customer service from a dedicated U.S.-based support team.

Predictable Pricing

Use flat subscription pricing that does not increase with more customers or staff.

Meet The eSoft Planner Team

A family-owned software company built from real facility experience.

eSoft Planner began in 2008 as the flagship product of PPC Communications, a family-owned company in Cincinnati, Ohio. Its founders created the platform after experiencing the limitations of spreadsheets and online calendars while running a sports training facility. Since then, eSoft Planner has developed through collaboration with owners of sports academies, sports complexes, swim clubs, music schools, shooting ranges, sewing schools, and other activity-based businesses across the United States. The team’s vision is practical: provide configurable tools, industry-informed guidance, and dependable support so organizations can manage memberships, schedules, payments, and customer relationships more effectively.

FoundedServing activity-based businesses since 2008
CoverageSupporting organizations across the United States
SupportDedicated customer success manager for every new client

Frequently Asked Questions

What is club membership management software?

Club membership management software centralizes member records, membership structures, payments, access information, bookings, and administrative workflows. eSoft Planner is designed for schedule-based and activity-based organizations, helping them replace disconnected spreadsheets and calendars with configurable tools for memberships, recurring payments, customer self-service, scheduling, and related operations.

Can the software manage member records?

Does eSoft Planner support recurring billing?

Can members book services online?

Can club software manage access and membership benefits?

Is club membership management software customizable?

Does the software help reduce administrative work?

What support is available for new customers?

Have More Membership Software Questions?

Talk with the eSoft Planner team about your club’s workflows and requirements.

Ready To Simplify Club Membership Management?

Tell us about your member records, billing, access, and scheduling needs, and the eSoft Planner team can help you explore a suitable configuration.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.