Membership Management
Manage family memberships, membership cards, renewals, account details, and member check-ins from a centralized system designed to simplify front-desk and administrative work.
Run memberships, pool access, lessons, rentals, retail sales, and staff schedules from one flexible system. eSoft Planner gives swim club operators the tools to reduce manual administration, prevent double bookings, and offer members convenient real-time online access. Build a smoother experience for families and staff while keeping your club’s daily operations, payments, and programs organized as you grow.
Flexible tools to manage memberships, scheduling, payments, access, programs, and daily swim club administration in one place.
Manage family memberships, membership cards, renewals, account details, and member check-ins from a centralized system designed to simplify front-desk and administrative work.
Coordinate pool and clubhouse rentals with clear availability, real-time booking options, and organized reservation details that help avoid conflicts across shared club spaces.
Schedule private and semi-private swim lessons, classes, camps, and clinics while keeping instructors, participants, and program availability organized in one connected calendar.
Build and manage hourly staff schedules for lifeguards, instructors, and club personnel, helping teams stay prepared for lessons, events, rentals, and daily operations.
Process concession stand and retail sales alongside club operations, giving staff a practical way to manage transactions and support a complete member experience.
Support member check-ins and access management with membership cards and organized account records, helping your club maintain a smoother arrival experience.
eSoft Planner helps swim clubs replace disconnected spreadsheets, calendars, and manual processes with a configurable operational hub. Manage family memberships, pool access, lessons, rentals, staff schedules, retail, and payments in the way your club works. Members gain convenient online self-service, while your team spends less time on repetitive data entry and more time delivering an organized, welcoming club experience.
See how activity-based businesses use eSoft Planner to simplify scheduling and administrative work.
"Zero downtime, very reliable. Process and feel is consistent throughout the platform."
"Very happy with the software and support staff."
"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."
"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their..."
"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."
"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"
"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."
"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."
"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."
"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."
"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."
"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."
"Very happy with esoft. They have been very helpful and responsive to any of my questions and concerns. Definitely a personal level of attention they provide."
"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"
"I have been using eSoft Planner for about 2+ years now. I am Very Happy I have made the switch. I own a small tennis academy in Southern California. In my line of business it is imperative to have a lot of flexibility from the software planner so I can..."
"Zero downtime, very reliable. Process and feel is consistent throughout the platform."
"Very happy with the software and support staff."
"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."
"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their..."
"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."
"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"
"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."
"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."
"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."
"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."
"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."
"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."
"Very happy with esoft. They have been very helpful and responsive to any of my questions and concerns. Definitely a personal level of attention they provide."
"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"
"I have been using eSoft Planner for about 2+ years now. I am Very Happy I have made the switch. I own a small tennis academy in Southern California. In my line of business it is imperative to have a lot of flexibility from the software planner so I can..."
"Zero downtime, very reliable. Process and feel is consistent throughout the platform."
"Very happy with the software and support staff."
"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."
"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their..."
"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."
"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"
"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."
"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."
"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."
"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."
"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."
"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."
"Very happy with esoft. They have been very helpful and responsive to any of my questions and concerns. Definitely a personal level of attention they provide."
"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"
"I have been using eSoft Planner for about 2+ years now. I am Very Happy I have made the switch. I own a small tennis academy in Southern California. In my line of business it is imperative to have a lot of flexibility from the software planner so I can..."
A configurable platform and hands-on support built around the realities of running scheduled facilities.
Built by professionals with firsthand experience operating sports training facilities and scheduled programs.
Configure modules and workflows around memberships, programs, rentals, staffing, and your club’s operational needs.
Receive unlimited consultative support from a dedicated U.S.-based customer service team.
Use a-la-carte modules and flat subscription pricing without contracts or customer-based price increases.
Industry-minded software specialists focused on your operational success.
eSoft Planner is the flagship product of PPC Communications, a family-owned company founded in Cincinnati, Ohio, in 2008. It began with a practical challenge: scheduled and instructor-based businesses needed more than spreadsheets and online calendars could provide. Drawing on firsthand experience from operating a sports training facility, the team built a system to manage the real details of daily operations. Since then, eSoft Planner has evolved through ongoing collaboration with business owners across the United States, including swim clubs, sports academies, municipal centers, schools, and nonprofits. Our vision remains straightforward: give operators flexible, dependable tools and knowledgeable support that help them spend less time on administrative work and more time serving their communities.
Swim club management software is a centralized platform for organizing the administrative work involved in operating a club. It can manage family memberships, member check-ins, pool access, lessons, rentals, staff schedules, payments, and retail activity. Instead of relying on separate spreadsheets, calendars, and payment tools, staff can work from connected records and scheduling workflows.
Talk with our team about the modules and workflows your club needs.
Serving scheduled businesses for eighteen years.
Five-star rating from three Google reviews.
Dedicated consultative support team in America.
Tell us about your memberships, programs, rentals, and operational goals. Our team will help identify the eSoft Planner modules that fit your club.
For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.
For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.