Membership Management
Organize family memberships, member records, access status, and customer accounts in one configurable system built for member-focused swim club operations.
eSoft Planner helps swim clubs replace spreadsheets, paper sign-in sheets, and disconnected calendars with one configurable pool membership management system. Manage family memberships, member check-ins, clubhouse rentals, lessons, concession sales, staff schedules, and payments in real time—so your team spends less time on administration and more time creating a smooth poolside experience for members.
Configurable swim club software for memberships, bookings, rentals, sales, staffing, check-ins, and administration.
Organize family memberships, member records, access status, and customer accounts in one configurable system built for member-focused swim club operations.
Let members reserve lessons, rentals, camps, clinics, and other scheduled offerings online in real time through a branded self-service experience.
Manage clubhouse and pool rentals with accurate availability, clear reservations, and fewer scheduling conflicts across shared club spaces.
Support private and semi-private lessons, instructor assignments, scheduled programs, and customer communication from one centralized swim club platform.
Handle concession stand sales and retail transactions alongside membership and scheduling activity, helping clubs consolidate daily poolside operations.
Schedule hourly staff, streamline client check-ins, reduce repetitive front-desk tasks, and give your team better visibility into daily activity.
Pool clubs juggle recurring memberships, seasonal access, rentals, lessons, retail sales, and part-time staffing—often with tools that do not talk to each other. eSoft Planner brings these workflows into one configurable platform, helping owners prevent double bookings, improve cash flow, enable online self-service, and scale operations without adding unnecessary administrative hours throughout busy summer seasons and year-round programming.
See how activity-based organizations use eSoft Planner to reduce admin time and improve member service.
"Very happy with the software and support staff."
"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."
"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their..."
"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."
"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"
"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."
"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."
"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."
"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."
"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."
"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."
"One of the standout aspects of working with eSoft Planner is their exceptional staff and customer service. The team behind eSoft Planner is highly responsive, knowledgeable, and dedicated to providing top-notch customer service. I feel very confident in knowing I can rely on eSoft Planner to assist me every step..."
"Very happy with esoft. They have been very helpful and responsive to any of my questions and concerns. Definitely a personal level of attention they provide."
"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"
"I have been using eSoft Planner for about 2+ years now. I am Very Happy I have made the switch. I own a small tennis academy in Southern California. In my line of business it is imperative to have a lot of flexibility from the software planner so I can..."
"Very happy with the software and support staff."
"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."
"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their..."
"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."
"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"
"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."
"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."
"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."
"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."
"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."
"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."
"One of the standout aspects of working with eSoft Planner is their exceptional staff and customer service. The team behind eSoft Planner is highly responsive, knowledgeable, and dedicated to providing top-notch customer service. I feel very confident in knowing I can rely on eSoft Planner to assist me every step..."
"Very happy with esoft. They have been very helpful and responsive to any of my questions and concerns. Definitely a personal level of attention they provide."
"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"
"I have been using eSoft Planner for about 2+ years now. I am Very Happy I have made the switch. I own a small tennis academy in Southern California. In my line of business it is imperative to have a lot of flexibility from the software planner so I can..."
"Very happy with the software and support staff."
"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."
"My husband and I have really enjoyed our experience with eSoft Planner. When choosing a business platform, we wanted something that made sense, both from a financial and organizational standpoint. eSoft has given us the ability to focus on both player and business development, thereby enhancing quality services overall. Their..."
"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."
"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"
"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."
"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."
"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."
"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."
"From contact to set-up to implementation and use, there is no better company or people. They have been so helpful with everything… I highly recommend eSoft Planner. They have a great product for the price, and I would urge anyone getting into the sports facility business to use them."
"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."
"One of the standout aspects of working with eSoft Planner is their exceptional staff and customer service. The team behind eSoft Planner is highly responsive, knowledgeable, and dedicated to providing top-notch customer service. I feel very confident in knowing I can rely on eSoft Planner to assist me every step..."
"Very happy with esoft. They have been very helpful and responsive to any of my questions and concerns. Definitely a personal level of attention they provide."
"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"
"I have been using eSoft Planner for about 2+ years now. I am Very Happy I have made the switch. I own a small tennis academy in Southern California. In my line of business it is imperative to have a lot of flexibility from the software planner so I can..."
eSoft Planner combines practical facility experience with flexible software and hands-on support.
Built by people with first-hand experience running sports facilities and solving real scheduling problems.
Choose only the modules your swim club needs, avoiding unnecessary software costs.
Dedicated U.S.-based experts provide consultative support, not generic ticket responses.
Flat subscription pricing helps clubs grow without paying more for added customers or staff.
Meet the team behind eSoft Planner’s software.
eSoft Planner began in 2008 after its founders experienced the limits of spreadsheets and basic online calendars while running a sports training facility. From its Cincinnati, Ohio roots, PPC Communications built a configurable system for schedule-based and instructor-based businesses that needed practical tools, not generic software. Today, eSoft Planner supports swim clubs, sports academies, municipal programs, schools, and other activity-based organizations across the United States. The team’s vision is simple: give facility owners the right operational equipment to manage memberships, bookings, payments, staff, and customer communication with less friction and stronger consultative support. Continuous feedback from real operators keeps the platform aligned with day-to-day facility needs.
Pool membership management software centralizes the everyday tasks involved in running a member-focused swim club. It can manage family memberships, membership cards, check-ins, pool access, rentals, lessons, staff schedules, payments, and reporting. Instead of using separate spreadsheets, calendars, and paper records, club operators get one system for administration and member self-service.
Get clear answers from a consultative software specialist.
Created from real sports facility operating experience.
Dedicated consultative help for new clients.
Flexible subscriptions without long-term contracts.
Tell us about your club, membership structure, and scheduling needs. The eSoft Planner team will explain relevant modules, pricing, setup expectations, and next steps.
For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.
For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.