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Member Tracking System for Sports Facilities

Simplify membership administration with a flexible tracking system built for sports and recreation facilities. eSoft Planner helps organize member information, recurring payments, access, bookings, programs, and communications in one configurable platform. Customers can book online in real time while staff reduce repetitive administrative work, improve service, and manage facility operations with greater clarity.

Sports facility staff reviewing member tracking software on a computer

Our Member Tracking System Services

Manage memberships, access, bookings, teams, payments, communications, and facility programs through one configurable platform.

Memberships & Access

Organize member information, recurring payments, benefits, and access in one system. Flexible membership tools help facilities keep records structured and support member-facing services.

Facility Booking

Manage reservations, availability, rentals, and online bookings centrally. The system helps reduce double bookings while coordinating facility resources and customer payments.

Team Management

Coordinate player registration, schedules, payments, documents, waivers, and communications across sports teams and programs with centralized administrative tools.

Payments & Billing

Collect and track member or player payments, balances, payment schedules, and recurring charges while keeping related financial information organized.

Team Communication

Send updates and automated reminders to players, parents, coaches, and staff, including notifications related to payments and schedules.

Programs & Classes

Schedule and manage camps, clinics, classes, lessons, and recurring programs with registration, enrollment, payment, and communication features.

Flexible Member Management

Organize Members And Simplify Operations

eSoft Planner brings membership records, access, payments, bookings, programs, and communications together for sports and recreation facilities. Its configurable, modular system supports different operating models, allowing organizations to select the capabilities they need. Customers can book online in real time, while staff reduce repetitive data entry, streamline workflows, and gain practical support from a dedicated customer success team.

Facility manager using membership management software
Designed Around Real Workflows

Built For Activity-Based Businesses

eSoft Planner grew from hands-on sports facility experience and collaboration with activity-based business owners.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."

Julie Ann

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."

G2 Review

"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."

Robert

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Dugout Sports
Dugout Sports

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."

Julie Ann

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."

G2 Review

"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."

Robert

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Dugout Sports
Dugout Sports

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their..."

Julie Ann

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add..."

G2 Review

"The ability to pull various reports is so helpful to running our Swim Club. The ease of registration makes it so much more user friendly for our members. The check-in and concessions process are easy and streamlined and provide insight into our club that was not previously possible."

Robert

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the..."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Dugout Sports
Dugout Sports
The eSoft Planner Difference

Why Choose eSoft Planner?

Get configurable software and consultative support shaped by real sports facility experience.

Industry Experience

Built from first-hand experience running sports facilities and collaborating with activity-based business owners.

Flexible Modules

Choose the features your organization needs with an a-la-carte modular system designed for flexibility.

Dedicated Support

Receive unlimited, consultative customer service from a dedicated U.S.-based support team.

Predictable Pricing

Flat subscription pricing does not increase with more customers or staff, supporting controlled growth.

Meet The eSoft Planner Team

A family-owned software company supporting activity-based businesses.

eSoft Planner began in 2008 as the flagship product of PPC Communications, a family-owned company headquartered in Cincinnati, Ohio. Its founders created the platform after experiencing the limits of spreadsheets and online calendars while running a sports training facility. Since then, eSoft Planner has developed through collaboration with owners of sports academies, sports complexes, swim clubs, music schools, shooting ranges, sewing schools, and other activity-based businesses across the United States. The company’s vision is practical and service-focused: provide facility managers with the tools, means, and support needed to succeed. Its configurable software and consultative customer service continue to support organizations ranging from sports facilities to schools, municipal centers, nonprofits, and athletic organizations.

FoundedServing activity-based businesses since 2008
CoverageSupporting organizations across the United States
SupportDedicated customer success manager for clients

Frequently Asked Questions

What is a member tracking system for sports and recreation facilities?

A member tracking system centralizes information and workflows related to memberships, access, payments, bookings, programs, and communications. For sports and recreation facilities, it can help staff organize member records, support online booking, coordinate facility usage, manage recurring payments, and reduce repetitive administrative tasks. eSoft Planner combines these capabilities with configurable modules for different activity-based operations.

What features should membership management software include?

Can members book facilities online?

Can the system track recurring membership payments?

Can eSoft Planner manage teams and members together?

Can customers register for classes, camps, and clinics?

Is eSoft Planner customizable for different facilities?

Does eSoft Planner require a contract?

Still Have Questions About Member Tracking?

Talk with eSoft Planner about organizing your facility’s membership workflows.

Ready To Organize Member Management?

Connect with eSoft Planner to discuss your facility’s memberships, bookings, payments, and operational needs.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.