Membership Management
Manage family memberships, membership cards, renewals, account details, and pool access with records that keep member information organized and accessible.
Give families a simpler way to manage their swim club experience while your staff spends less time on routine administration. eSoft Planner combines online self-service with tools for memberships, lessons, rentals, check-ins, staffing, and sales. Parents can access the information they need in real time, helping clubs across the United States reduce manual work, prevent scheduling conflicts, and deliver a smoother member experience.

Flexible tools to organize memberships, programs, facilities, staff, sales, and family self-service in one platform.
Manage family memberships, membership cards, renewals, account details, and pool access with records that keep member information organized and accessible.
Coordinate private and semi-private swim lessons, instructor assignments, availability, bookings, and client schedules without relying on disconnected calendars or spreadsheets.
Give parents real-time online access to book programs, review schedules, manage family accounts, and complete transactions through your branded website.
Schedule pool and clubhouse rentals alongside regular programming, helping staff see availability clearly and avoid conflicts across spaces and events.
Support member check-ins and access management with membership records designed to make daily arrivals easier for staff and families.
Track concession stand and retail sales within the same operational system, bringing day-to-day transactions closer to your member and program data.
eSoft Planner helps swim clubs replace fragmented calendars and manual follow-up with a connected management system. A parent portal lets families handle bookings, schedules, account information, and payments when it is convenient for them, while staff manage memberships, lessons, rentals, check-ins, schedules, and sales from one place. The modular platform lets your club select the capabilities it needs without paying for unnecessary features.

See how a connected platform can simplify routine work for swim club teams and families.
Practical software and consultative support built around the realities of schedule-based businesses.
Built by veterans who understand the scheduling pressures of running active sports facilities.
Choose the tools your club needs through an a-la-carte modular platform.
Every new client receives a personal customer success manager and consultative U.S.-based support.
Automate repetitive administration as membership, programs, staff, and family activity grow.
Industry-informed software support for busy, schedule-based organizations.
eSoft Planner began in 2008 when its founders needed a better way to run their own sports training facility. Rather than forcing spreadsheets and online calendars to manage complex programs, they built a platform for businesses that depend on schedules, instructors, memberships, and customer service. As the flagship product of family-owned PPC Communications in Cincinnati, Ohio, eSoft Planner has continued to improve through collaboration with facility owners across the United States. Today, the team supports swim clubs, sports academies, schools, municipal centers, and other activity-based organizations with configurable tools and practical guidance. The goal remains straightforward: give managers the operational equipment and responsive support they need to spend less time on administration and more time building successful programs.
A swim club parent portal can give families self-service access to the tasks that otherwise create calls and emails for staff. Depending on the modules your club uses, parents can review schedules, book swim lessons or programs, manage family account information, make payments, and view relevant membership details. Online access helps families act in real time while keeping club information centralized.
Talk with our team about the right swim club modules.
Established experience serving schedule-based businesses.
Created from real sports facility experience.
Personal guidance for every new client.
Tell us about your memberships, programs, rentals, and parent self-service goals. Our team can help identify the eSoft Planner modules that fit your operation.
For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.
For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.