Membership Management
Manage individual and family memberships, maintain accurate member records, issue membership cards, and organize account details in one configurable platform.
eSoft Planner helps modern swim clubs replace scattered records and manual check-in tasks with one flexible system for memberships, pool access, lessons, rentals, sales, and staff schedules. Give members convenient self-service options, help staff stay organized during busy pool seasons, and gain clearer visibility into the day-to-day activity that keeps your facility running smoothly.

Connected tools for memberships, access, programs, rentals, sales, and everyday swim club administration.
Manage individual and family memberships, maintain accurate member records, issue membership cards, and organize account details in one configurable platform.
Support efficient client check-ins and access management so staff can verify memberships, reduce manual tracking, and keep pool entry organized.
Coordinate swim lessons, private and semi-private sessions, clubhouse rentals, pool rentals, and related scheduling from a single operational system.
eSoft Planner brings essential swim club administration into a single, configurable system. Track member information, manage family memberships and cards, support check-ins, schedule lessons and rentals, process concession or retail sales, and coordinate hourly staff schedules. Rather than forcing your operation into spreadsheets and disconnected calendars, you can choose the modules that fit your facility and give members real-time online self-service.

See how activity-based businesses streamline scheduling, service, and administration with eSoft Planner.
A flexible operational platform shaped by real-world facility experience.
Built from firsthand experience operating sports facilities and collaborating with swim club owners.
Select the tools your club needs without paying for unnecessary features or modules.
Receive unlimited consultative support from a dedicated U.S.-based customer service team.
Flat subscription pricing does not increase as your member or staff count grows.
Practical software guidance from people who understand scheduled businesses.
eSoft Planner is the flagship product of PPC Communications, a family-owned company founded in Cincinnati, Ohio, in 2008. It began with a practical challenge: scheduled and instructor-led businesses needed more than spreadsheets and online calendars could provide. The founders drew on their own experience running a sports training facility to build a more complete operational tool. Since then, eSoft Planner has evolved through collaboration with owners and managers of sports academies, complexes, swim clubs, schools, municipal centers, and other activity-based organizations across the United States. Our vision is to give facility managers the software, flexibility, and responsive guidance they need to run programs with less administrative friction and more confidence.
Manage membership data in a centralized system that keeps member profiles, family relationships, membership status, payment details, cards, and check-in history together. Set consistent data-entry standards, limit staff access by role, and review records routinely for duplicates or expired memberships. A membership platform also lets members update appropriate account details through self-service, reducing manual staff work and improving record accuracy.
Talk with our team about your club’s operational needs.
Established experience since the company’s 2008 founding.
Created from firsthand sports facility operating experience.
Unlimited consultative support from a U.S.-based team.
Tell us about your memberships, programs, rentals, and operational goals. Our team will help you identify the eSoft Planner modules that fit your facility.
For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.
For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.