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Memberships and Billing for Modern Facilities

Simplify recurring memberships, payments, and account management with eSoft Planner. Built for schedule-based businesses, our flexible software helps you automate billing, give customers convenient self-service access, and keep cash flow visible. From family memberships and lesson packages to point-of-sale sales, you can reduce manual work while delivering a smoother experience for members and staff.

Facility manager reviewing memberships and payments

Our Memberships and Billing Services

Flexible tools for memberships, payments, self-service, and clearer day-to-day financial administration.

Membership Management

Create and manage individual or family memberships with configurable options for sports facilities, swim clubs, and activity-based organizations.

Payment Processing

Process membership payments, lesson charges, retail purchases, and other transactions through integrated tools that support more consistent cash-flow management.

Member Self-Service

Give customers convenient access to real-time online scheduling, account activity, and membership-related information through your branded website.

Flexible Payment Tools

Make Membership Billing Easier to Manage

eSoft Planner brings membership administration, payment processing, scheduling, and customer access together in one configurable platform. Set up the modules your organization needs, from family memberships and packages to point-of-sale sales and access management. Flat subscription pricing does not rise with additional customers or staff, helping growing facilities control costs while reducing repetitive administrative work.

Online membership billing dashboard
Real-World Experience

Built for Better Operations

See how configurable tools help activity-based businesses simplify everyday administration and member service.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their..."

Dave Scichilone
Dave Scichilone

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their..."

Dave Scichilone
Dave Scichilone

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their..."

Dave Scichilone
Dave Scichilone

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.
The eSoft Difference

Why Choose eSoft Planner?

Practical software and personal guidance for organizations managing busy schedules, members, and payments.

Industry Experience

Built from firsthand experience running sports facilities and serving activity-based business owners.

Modular Pricing

Choose the features you need without paying for unnecessary software modules.

No Contracts

Use flexible subscription options without being locked into a long-term contract.

Dedicated Support

Every new client receives a personal customer success manager and consultative support.

Meet the eSoft Planner Team

Experienced software partners for busy activity-based organizations.

eSoft Planner began in 2008 as the flagship product of family-owned PPC Communications. Its founders understood the frustrations of trying to run an instructor-based business with spreadsheets and online calendars, because they had faced those challenges in their own sports training facility. From that firsthand experience, they built a configurable platform to support scheduling, memberships, billing, and everyday operations. Based in Cincinnati, Ohio, eSoft Planner has evolved through ongoing collaboration with owners of sports academies, complexes, swim clubs, music schools, shooting ranges, and other activity-based organizations across the United States. The team’s vision remains practical: give business owners the tools, guidance, and flexibility to streamline work, serve customers well, and grow without unnecessary complexity.

FoundedServing businesses since 2008
PricingModular plans with no contracts
SupportPersonal success manager for new clients

Frequently Asked Questions

How do I see my subscription payments?

Subscription payment visibility is managed through your eSoft Planner account and its billing-related tools. Administrators can review customer account activity, membership information, and transaction records alongside scheduling and operational data. The exact information available depends on the modules enabled for your organization and the permissions assigned to each staff user. This helps teams keep payment activity organized without relying on separate spreadsheets.

How do I update my payment on my phone?

What types of memberships can eSoft Planner manage?

Can eSoft Planner process payments beyond membership fees?

Does eSoft Planner offer recurring billing?

Can members book services and manage accounts online?

How much does eSoft Planner cost?

Is there a long-term contract for the software?

Need Help With Membership Billing?

Talk with our team about the right software configuration.

Trusted Software Partner

Awards and Recognition

Founded in 2008 recognition badge

Founded in 2008

Longstanding experience serving activity-based businesses.

Five-star customer rating badge

Five-Star GBP Rating

Five-star rating from three Google reviews.

Dedicated support service badge

Dedicated U.S. Support

Consultative support from a dedicated team.

Find the Right Billing Setup

Tell us about your memberships, programs, and operational needs. Our team can help identify the eSoft Planner modules that fit your organization.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.