Google Icon

Club Membership CRM Software

Manage memberships, recurring payments, member information, access, bookings, and customer communications with flexible club membership CRM software. eSoft Planner helps clubs centralize daily operations, reduce repetitive administrative work, and give members convenient self-service options. Built for schedule-based organizations across the United States, the platform supports configurable workflows that adapt to how your club operates.

Club manager reviewing membership CRM software dashboard with member records and facility bookings

Our Club Membership CRM Services

Centralize membership administration, payments, access, bookings, and customer interactions in one configurable platform.

Memberships & Access

Manage member information, membership structures, recurring payments, benefits, and access from a centralized system. Support member-facing services while keeping records organized and administrative workflows easier to manage.

Facility Booking

Organize facility rentals, reservations, availability, and online bookings in one place. Centralized scheduling helps clubs coordinate spaces, support payments, and reduce the risk of double bookings.

Club Payments

Collect and track membership and customer payments through configurable workflows. eSoft Planner supports recurring payment administration alongside memberships, bookings, programs, and other club activities.

Flexible Club Operations

Make Club Memberships Easier To Manage

eSoft Planner brings member records, recurring payments, access management, facility bookings, and customer self-service into one configurable platform. Clubs can automate repetitive administrative tasks, let customers book online in real time, and organize related programs without forcing separate spreadsheets and calendars to handle complex workflows. Its modular approach lets organizations select the capabilities that fit their operation and pay only for what they need.

Club administrator managing memberships and bookings through CRM software
Experience That Matters

Built Around Real Operations

See how flexible software supports sports facilities, swim clubs, and other activity-based organizations.

"Zero downtime, very reliable. Process and feel is consistent throughout the platform."

Scott D.

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Michael D.

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"The Package Creation and membership combination is a great way for our business to increase revenue and overall customer satisfaction to create customized training plans for our customers. Group Lessons features, team features, and overall facility organization are great with the way they are designed."

Ryan P.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R

"Zero downtime, very reliable. Process and feel is consistent throughout the platform."

Scott D.

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Michael D.

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"The Package Creation and membership combination is a great way for our business to increase revenue and overall customer satisfaction to create customized training plans for our customers. Group Lessons features, team features, and overall facility organization are great with the way they are designed."

Ryan P.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R

"Zero downtime, very reliable. Process and feel is consistent throughout the platform."

Scott D.

"Very happy with the software and support staff."

Mark B.

"As a side job, I helped schedule appointments using eSoft for a sport facility, and I loved how simple and easy it was to use. I liked the way the software notified our customers to inform them of their upcoming appointments. I also liked the way customers could book their own appointments in the system without having to call the establishment. Customers can easily add money to their account using a credit card. It's that simple!"

Julie A.

"The functionality of eSoft is great and it is very user friendly. The customer service is excellent, very helpful and very quick response time."

G2 Review

"I would describe my overall experience with eSoft Planner as a 10/10!! IMPECCABLE!!"

Amy S.

"I like that I can get a hold of my eSoft coordinator very easily and I like that our customers can easily access the site and understand it, too."

Katie S.

"This product is simple and easy to use. I specifically liked how the software notifies customers, letting them know about upcoming appointments. I also like how easy it is for customers to book their own appointments through the system without having to call us. Customers are able to easily add money to their account via credit card. This alleviates the process of waiting in line and scheduling/paying for an appointment in the office directly. This product has the ability to handle any membership a company offers, at an affordable price. Through this product, customers can sign up, receive confirmations, make cancellations, and reschedule appointments when needed."

G2 Review

"We are fairly new to Esoft & Bethany has been nothing but a great help in any and all things that I had questions on. Even if it was the same question over and over.:) On top of that she always checks in to see how things are going. Their feedback,help and honestly is second to none."

Dave S.

"It has helped us keep our member base organized and made the work of collecting membership fees so much easier. I always receive excellent and quick customer support."

Janet G.

"eSoft has been a great experience thus far. The staff have been responsive to our needs and making sure we have the training and understanding we need to make full use of our software capabilities. It has been easy to navigate and understand. We have also gotten comments on the client side expressing they like the setup."

Melissa P

"Bethany has been amazing to work with, from set up to 1.5 years in, anytime we have an issue or question the team is always quick to respond and help! Appreciate your help with our business! Thank you!"

Michael D.

"Positive and generally satisfied. I appreciate what eSoft does; especially the exceptional customer service which is beyond exceptional"

David H.

"The Package Creation and membership combination is a great way for our business to increase revenue and overall customer satisfaction to create customized training plans for our customers. Group Lessons features, team features, and overall facility organization are great with the way they are designed."

Ryan P.

"Ease of use and ability for members to do a lot of the work themselves."

Kristin B.

"Prior to eSoft, we registered our members by pen and paper, and membership was tracked through manual data entry. eSoft alleviated that burden, which was up to 20 hours/week (for a volunteer position). Now, all of this is done automatically as the members register."

Wendi R
The eSoft Planner Difference

Why Choose eSoft Planner?

Get configurable membership software backed by practical facility experience and dedicated support.

Industry Experience

Built from first-hand experience running sports facilities and collaboration with activity-based business owners.

Configurable Platform

Adapt workflows, memberships, bookings, payments, and programs to the way your club operates.

Dedicated Support

Receive unlimited, consultative customer service from a dedicated U.S.-based support team.

Modular Pricing

Choose the features you need with an a-la-carte system designed for small businesses.

Meet The eSoft Planner Team

A family-owned Cincinnati company supporting activity-based businesses across the United States.

eSoft Planner is the flagship product of PPC Communications, a family-owned company in Cincinnati, Ohio. Founded in 2008, the platform was created after its founders experienced the challenges of managing a sports training facility with spreadsheets and online calendars. Since then, eSoft Planner has grown through collaboration with owners of sports academies, sports complexes, swim clubs, music schools, shooting ranges, sewing schools, and other activity-based businesses across the United States. The team combines first-hand operational experience with a commitment to adaptable software, consultative support, and practical tools that help organizations manage memberships, scheduling, payments, and customer service more effectively.

FoundedEstablished in 2008
CoverageServing businesses across the United States
SupportUnlimited consultative customer service

Frequently Asked Questions

How does club membership work?

Club membership typically gives customers access to defined benefits, programs, facilities, or services in exchange for membership payments. eSoft Planner helps organizations manage member information, membership structures, recurring payments, benefits, access, and customer-facing services in one centralized system. Clubs can configure workflows around their operations while keeping records and related activities organized.

What can club membership CRM software manage?

Can members book facilities online?

Does the software support recurring membership payments?

Can club membership software manage access?

Can club membership CRM software reduce administrative work?

Can the platform support more than memberships?

What support is available after setup?

Have More Club Software Questions?

Talk with the eSoft Planner team about your membership management goals.

Ready To Simplify Club Membership Management?

Connect with eSoft Planner to discuss your club’s membership, payment, access, and scheduling workflows.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +1 513-791-4940. You can also send us a quick email at contact@esoftplanner.com.