Whether it’s basketball, volleyball, tennis, or even pickleball – courts are a hot commodity in the sports world. In a facility, courts are designated to teams and individuals that pay either a membership or rental fee. But there are also park/city courts for the general public to use and reserve. However, both privately-owned courts and public courts fight the same battle, finding the proper court reservation system.
Here are all of the features your court reservation system may need to include for you to maximize its full benefits.
In today’s world, everyone is go, go, go. There is no time to sit down at a computer and book courts for their teams, children, etc. Mobile apps enhance the entire user experience and make scheduling on the go an easier and more enjoyable process.
Whether its text, email, or both, your customers (and your staff) need software-automated notifications for reservations, rescheduling, and cancellations. It maintains communication between the facility/court and the user with less staffing expenses and minimal opportunity for error. It also helps customers track court info, times of their scheduled booking, and more.
Court Availability Tracker
With a court reservation system, clients will be able to handle coordinating their schedules with the availability of the courts (especially when it comes to navigating other reservations). In most cases, the booked times and days either don’t show up or are marked accordingly. Your staff no longer has to get involved or worry about two clients coming in to use the same court due to a double-booking incident. Court reservation systems make double-bookings impossible!
This feature is more important than many facility managers or court staff understand. This allows you to require payment at the same time that the person makes the reservation. This not only confirms the revenue from each booking, but it eliminates the responsibility of collecting payment from the staff’s plate. Not interested in getting payment in advance but still want to guarantee some revenue? You can also set a smaller reservation fee, with the rest of the full fee due at the facility when the reservation occurs. It can also track memberships, pre-paid packages, refunds from cancellations, and more.
There are tons of restrictions and limitations you can set in your court reservation system, all based on your preferences. You can set your facility hours, not allowing reservations before or after close. You can limit how far in advance, or how late leading up to the reservation time that clients or patrons can book (for example – reservations are open a month in advance, or reservations must be made an hour before the reservation begins, etc.) It also allows you to set time restrictiction or booking limits for specific courts. Have a busy court location in your park? You can restrict reservations to one hour so that everyone gets a chance. Have a location that needs in-person staff present – restrict the reservation times to staff hours. The options are endless.
Each reservation has so many different aspects that can impact its expenses on the facility or city, making the pricing change accordingly. In a court reservation system, you can set a pricing structure based on who books the court (an individual, an organization, a member, etc.). You can also set different pricing structures depending on the type or size of the court, or the time frame of the reservation. Again, this is all controlled based on your preferences.
If you are on the hunt for a court reservation system that fits all of your needs, learn more about eSoft Planner.
eSoft Planner is flexible, affordable, simple, and perfect for small businesses and organizations. Request your free demo today to see how we can help you consolidate effort, save time, and increase revenue.