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Sports Facility Management

Browse through the Sports Facility Management category to find a broad selection of blogs that will help you optimize your sports facility. These articles include tips and facility news ranging from lesson scheduling to team management.

Manage Your Courts Using Court Rental Software

Transforming Court Management: An In-Depth Case Study on Court Rental Software

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Technology can completely transform the way someone can manage courts – from basketball to volleyball to tennis. In this case study, we’ll explore how one of our current clients made their court management so much easier with the help of court rental software.  

User Experience Spotlight: Court Rental Software

Our client, Jack, built a six-court basketball and volleyball facility. He also set up a contract with AAU teams to use his facility. Also, Jack wanted to take advantage of leagues, basketball and volleyball camps, and court rentals. With the number of courts available, he didn’t want to spend all his time scheduling these courts himself. Jack wanted court rental software that could do it all for him. 

Jack’s biggest concerns were finding a system that prioritized no double bookings, sends out automated notifications, and manages all of his services as well as a concession stand. While searching, he found eSoft Planner’s scheduling software. We can do all of what he wanted and more. Our software is a centralized scheduling calendar, which prevents double bookings during scheduling. Automated notifications are sent by the system for order confirmations and reminders. It’s proven that appointment reminders can reduce no-shows by 38%. These reminders are sent to decrease no-shows. Also, eSoft Planner can manage many services with ease. 

With the help of our scheduling software, Jack manages all of his different services with ease. He added both competitive and recreational leagues, with individual or team signups for his practices. After his leagues, he offers open play for anyone to come in for a drop-in fee. Not only is Jack successfully managing multiple services without issue, but he also doesn’t need to spend a lot of time behind the scenes keeping everything organized. He also no longer needs to worry about issues with double bookings or a high number of no-shows. eSoft Planner’s software has worked wonders for his facility. 

Conclusion: How to Empower Your Court Management for Success

Are you spending a lot of time and money trying to manage your courts? With eSoft Planner’s software, you don’t have to worry. Manage all your services and rent out your courts quickly and easily. Request a custom demo of our software to find out how we can increase your cash flow and decrease the time and money spent. 

A Batting Cage Used For Scheduling With A Batting Cage Scheduling Software

Batting Cage Scheduling Software: A Case Study On Streamlining Operations

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A big question that everyone wants to know is how do people easily manage larger sports facilities, like a baseball facility with multiple services? In this post, we’ll walk you through how one of our customers, MVP, did it at their facility with the help of eSoft Planner’s batting cage scheduling software. 

MVP Case Study

MVP started their business several years ago with nine batting cages. They focused mainly on scheduling batting cages. Customers could book their cages or a group of their cages (for example, book cages 1 through 3). Since they used sublocations at their facility, facility management was incredibly important to them. They started using eSoft Planner’s software to more easily manage their facility. 

With eSoft Planner’s help, MVP started branching out into more services for their customers. Their first step was adding instructors. With their new instructors, they could dedicate certain cages specifically for lessons. Adding lessons to their list of services helped grow their business. Their next steps involved adding camps, packages, and memberships to build their offerings even more. Finally, they added point of sale to sell apparel, drinks, and snacks to their clients.

Since cash flow problems are the biggest reason why sports facilities fail, diversifying your services like MVP did by adding multiple different offerings can be essential. New programming like camps and lessons can also generate more revenue. The business can receive payment for each person involved in the camp/lesson, versus a flat rate for a rental. Also, MVP could easily manage all of these services with eSoft Planner’s system; they didn’t need to spend a lot of time managing these services. 

Conclusion 

MVP grew with the help of our software. Each new service they added was easily managed by our software, allowing them to grow their business while saving them both time and money. To learn more about how eSoft Planner’s batting cage scheduling software, request a demo with one of our experts. 

Golf Simulators At Your Facility Can Be Managed With Golf Simulator Reservation Software

Exploring the Benefits of Golf Simulator Reservation Software

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With the recent growth of golf simulators, businesses are now needing to easily manage and schedule their reservations for their clients. Golf simulator reservation software is an important feature to take advantage of for your facility, with numerous benefits for your business. 

Benefits Of Golf Simulator Reservation Software

The two most important benefits of golf simulator reservation software are that it can save you both time and money. 

With this software, your clients or members can book their reservations online. This frees up time previously spent responding to calls, emails, or text messages. The right software should also be able to send reservation confirmations and reminders. Again, it will save you valuable time. 

Allowing customers to book via the software can also increase sales and cash flow. As it is 24/7/365, clients don’t have to wait until your operating hours to schedule – they can just go ahead and book! This can be very helpful, as clients who work might not be able to easily call in to book an appointment. In fact, businesses gain an average revenue increase of 27% when using online booking systems. 

Also, a customizable and refundable cancellation process will allow your facility to keep the revenue within the business, while still allowing the client to book at a future date. Due to this, your credit card fees will be lower – saving you more money.  

Another benefit is decreasing the cost of ownership. Building your own management system can be both time-consuming and costly. With our customizable software, you can easily manage your facility without having to worry as much about the costs adding up. 

Our software can also lower admin and employee costs with our 24/7 access control feature. This will help increase bookings, lessons, and memberships that are part of your business plan. With this feature, clients can book for hours that they aren’t there and still easily access the facility at their scheduled time. 

Conclusion

There are numerous benefits to utilizing a golf simulator reservation software, from saving you time to increasing revenue. Our software can do all of these for you. Request a demo of our software to learn more about how it can benefit your facility. 

Use Cheerleading Management Software to Easily Manage Your Private or Small Group Lessons

Cheerleading Management Software: Top Features To Look For Regarding Private Lessons

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When you think of cheerleading, you might think of group sessions. However, to get better, your facility should also be doing small groups (like 2 on 1) or private sessions. This is the only way that cheerleaders can hone in on their skills, like tumbling, stunts, or stretching. Management of these lessons is critical for the success of the cheer facility and the success of the team. With cheerleading management software, you can easily and successfully manage these private lessons. 

Top Instructor Features To Look For 

Can you see if the instructors are available? Prevent double bookings with software that knows when instructors are busy and won’t let clients schedule those times. 

Do the instructors get notified of a booked session or get reminders? With daily itineraries and reminders, the instructor can easily keep track of their schedule. 

Is there accurate reporting on an instructor’s revenue? Keep track of their commissions earned, as well as what clients and what type of lessons are being booked. 

Does it allow in-store credit for last-minute cancellations? By offering in-store credit instead of a full refund, you won’t lose that revenue. It will also make it likely that they will return to use that credit. 

Top Client Features to Look For

Is it easy for the client to schedule via a mobile app? They should be able to book on the facility’s app with the touch of their fingers, at any time of day. 

Can the client store their payment method? With clients not needing to type in their information, they can book far easier than normal. 

Can clients get reminders of their sessions via text and email? Receive them at different times. 

Can clients manage multiple family members under one account? It will be easier to manage with one account versus several for each cheerleader. 

Conclusion

It’s critical to your success that you implement cheerleading lesson management in your facility. With all these features, you can easily grow your cheerleaders’ skillset and the strength of the team. Take advantage of eSoft Planner’s cheerleading management software now and request a demo to see how all these features can work to benefit you. 

Check-In for Membership Tracking Program

Membership Tracking Programs Can Enhance Revenue With Little Administrative Work

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For sports facilities, a membership tracking program can be a critical tool. With so many different aspects of membership that make it difficult to track manually, eSoft Planner’s membership manager can be incredibly beneficial. 

Payment Plans

One essential component of memberships is payment plans. With our membership management features, we can give the customer the option to choose between annual or monthly dues. We can also track both successful and failed payments. Due to this, you will need to have an easy way to manage your membership payments. Through our membership tracking and reporting program, you can easily identify failed payments. When membership payments are not able to be processed, the discounts and service credits can also be suspended, ensuring that members are not able to utilize membership perks until payments are made. 

Membership Perks

Facilities will offer additional perks to their memberships, whether that is through discounted services or service credits. Without a membership tracking program, it becomes almost impossible to track membership credits used versus credits available. It also makes it difficult to ensure the customer receives the proper discounts. 

With eSoft Planner’s membership tracking, we can automatically apply discounts to members. Also, membership credits for different services can be issued on a monthly basis. Our system will automatically apply the assigned discounts to a customer’s profile, track when member credits are used, and how many credits a member has left. The membership management module also ensures that the credits and discounts are validated through payments. It will suspend the discounts and service credits when a member payment is not processed, ensuring members can not enjoy membership perks without paying for them. 

Access Control 

Some facilities choose to offer memberships that grant customers the ability to visit the facility at any time, similar to how a lot of gyms operate. To gain access to the facility, you must have an active membership. How would you be able to validate who has a membership without a membership tracking system? 

Through our manager, you can have members check in at the front – whether through a membership card or last name. Employees can easily check in customers and validate whether the customer has an active membership. Member check-in can also offer many benefits: identifying failed payments, tracking the number of visits customers make, and tracking the time of day customers come in. This benefits the facility by identifying the busy and slow hours based solely on member check-in.

Many facilities are also moving to a 24/7 open-access environment. With our access control program, customers are able to receive a code that allows them to access the building for their scheduled rentals, without requiring workers to be physically present each time. 

Conclusion

Membership tracking programs can be insightful for how to successfully manage your memberships. From tracking payments to offering perks with your membership, it will allow your facility to learn about their members’ interests and patterns, so they can improve their facility for those members. For more information on how our software can track memberships, request a demo with our experts. 

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Client Benefits: The Key to Customer Satisfaction

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Do you have clients that you want to give special benefits to? With our client benefits feature, your facility can offer discounts and altered rules between specific groups to customize their experience. 

Who Is This For? 

These benefits are perfect for different organizations that partner with your facility, where you can provide priority for their coaches or players to schedule. It may also offer benefits to instructors who might teach at your facility. Finally, you can use it to give your members or priority (VIP) clients different rules. 

What Benefits Can You Offer? 

There are several benefits you can offer to specific clients. The types of benefits you can offer are discounts, special rules, and priority. First, you can offer discounts on specific services. Next, you can allow specific clients the ability to schedule unpaid or paid services. Lastly, you can allow specific groups to schedule out further than other clients. These rules and priorities can be completely different between groups. 

Case Scenario 

Many of our facilities that partner with a sports organization give benefits to the players and coaches that are a part of their team. This not only encourages the players or teams to utilize the facility services, it also incentivizes more players to join the organization and can create a buzz in the community. 

Conclusion

Utilizing client benefits for specific groups at your facility can be very beneficial to your business. Not only will your members and organizations feel more connected with you, but it will also increase client satisfaction. With that support, clients will be more likely to continue training with your business. 

For a more in-depth explanation of how these client benefits can help your facility, request a demo with our experts. 

Use Room Scheduling Programs to Rent Rooms in Churches and Schools

Room Scheduling Program Features to Optimize Your Business

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Churches, schools, and libraries usually have rooms that they want to rent out. Businesses can have conference rooms left empty when their employees aren’t using them. Renting them out can increase their revenue. Organizing the rentals of all those rooms can be difficult, especially when it’s the responsibility of volunteers or employees with a lot of other work on their hands. One way to easily solve this issue is by taking advantage of room scheduling program software.

Room Scheduling Program Features 

Lots of locations still use paper or spreadsheets to track their rentals. With room scheduling software, it is far easier for clients to book – they just have to visit the page online! Organizers can track their rentals and view reports on pricing and scheduling much faster. Here are some amazing features that our room scheduling software offers: 

Pricing Features

  • Peak pricing for busy times 
  • Offer prepaid or unpaid options during scheduling
  • Send invoices with payment via the web

Customization Features

  • Custom durations and pricing 
  • Offer special rates per group or scheduling rights
  • Ability to offer add-ons (such as for projectors) 
  • Limit how far people can schedule or how much notice you need

Access and Booking Features

  • Access from desktop and custom mobile app
  • No double booking
  • Offer email or text reminders
  • Get signed waivers for liability and cancellation policies 

Conclusion

Room scheduling software can be valuable for all sorts of organizations, from churches to businesses. Empty rooms can be costly for an organization, with a single empty conference room costing your business $6789 per year. In addition, these empty rooms can be used for multiple reasons by people willing to rent them. Make the organization easier for your company and start using room scheduling software.

For more information on how eSoft Planner’s scheduling and management software, including our room scheduling program, can benefit you, schedule a demo with us today. 

Send Automated Communications through Email or Text Message

Sports Facility Operations: Automated Communications

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Did you know that you can reduce no-shows by 29% with automated reminders? Automated communications via text and email can benefit your facility in many ways, including reducing no-shows. Our software utilizes these to send a variety of messages for your customers and staff. 

Features For Automated Communications

Here are some features of our software that will make your facility more streamlined:

Client Communications

  • Confirm any order or scheduled event via email
  • Send reminders by text or email for scheduled events
  • Remind your client of your cancellation policy
  • Confirm all reschedules and cancellations

Staff Communications

  • Confirm lessons or camps booked
  • Send reminders (itinerary) of their day
  • Notify them of all reschedules and cancellations

Benefits For the Facility

  1. Improves customer services: Now, you don’t have to miss any communications. All reminders and confirmations will be sent easily. With personalized messages, it will improve the relationship between you and your customers. 
  2. Reduces administrative costs: The services can do all the automated text and email communications. You don’t have to pay someone just to send out messages to your customers. Also, no need to show someone how to send all those communications themselves – it will just send automatically! 
  3. Improves staff communication: Staff can easily check their schedules and plan for the day. They don’t have to worry about missing any appointments or messages.

Conclusion

Automated communications can be very beneficial for your facility. Not only will it save you time and money, but it will also improve your communication and your customers’ impressions. 

To take advantage of our software’s automated communications, request a demo. 

Pickleball Courts Reserved with Pickleball Club Management Software

Start Growing with Pickleball Club Management Software

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Introduction

Pickleball is exploding both as a sport and as a business. Pickleball is currently the fastest growing sport in the United States, with participation nearly doubling just last year. Facilities with courts will miss out on large amounts of revenue if they haven’t considered running their own pickleball leagues. Take advantage of this growth and add pickleball to your facility today with pickleball club management software.

Improve Efficiency and Seasonal Revenue With Pickleball Club Management Software

Businesses centered around pickleball need to ensure they are efficiently scheduling their court time. With outdoor courts, that court time and demand will be seasonal. It is especially important to manage efficiency, as facilities geared towards specific sports are almost always seasonal. With eSoft Planner’s software, you can offer peak and non-peak pricing based on the time of day or year. That way, you can earn more money when filling spots with higher demand. 

Streamline Your Pickleball Facility with eSoft Planner’s Pickleball Club Management Software

With eSoft Planner’s management software, you can: 

  • Lower admin costs by allowing clients to book their own rentals and lessons
  • Offer 24/7 registration for summer camps/beginner classes and even leagues
  • Become more efficient while spending less time managing the facility’s schedule
  • Improve communication and reduce cancellations with automated email/text reminders 

Conclusion

With the massive growth of pickleball as a sport within the last few years, it would be a great benefit to your business to add it to your facility. It will help your facility grow, especially with the community pickleball currently has. Finally, with the help of eSoft Planner, it will lower admin costs and improve efficiency, even in the off-seasons. 

Want to learn more about how adding pickleball club management software can benefit your facility? Talk with eSoft experts today. Also, if you would like to consult with experts on how to improve your sports facility, visit Sports Facility Expert now. 

PreSelling Memberships Online Are a Good Promotion for New Business

Promotion for New Business – Start Preselling Your Memberships

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Introduction

Are you an existing facility looking to add new products or services? Are you a new facility wanting to add memberships? Do you need to add a promotion for new business? eSoft Planner’s new feature for preselling memberships is perfect for both types of facilities. 

A facility’s membership will have the option to be sold before the start date. The fees will be paid approximately a month before the membership’s start date. It provides opportunities for supportive customers to get it first, and at a discount. 

Promotion For New Business: The Features

A new feature in preselling memberships is that you can set a specific date for the membership to start. That way, you get to choose which day (usually the 1st or the 15th) works best for your facility. Also, staff will be able to buy these memberships for any customers, in case they run into any issues with purchasing the membership themselves. 

Promotion For New Business: The Benefits

One of the main benefits of memberships is that it brings in consistent revenue. With preselling memberships, we can improve cash flow before offering products or services. This extra cash flow allows you to potentially save or invest in expanding the product or service. It is also a good tool for improving customer awareness, especially for newer facilities. 

One of the powers of preselling memberships is the ability to offer special promotions. Oftentimes, facilities will discount a standard membership in order to create the fear of missing out in their new possible customers. This allows them to sell more memberships in advance, which, in return, increases cash flow and improves confidence in your business model. 

Conclusion

eSoft Planner’s new feature for preselling memberships is a great promotion for new businesses. Not only will it increase revenue, but it will also be easy and accessible for your staff and customers to utilize.  

Want to learn more about how preselling memberships can work as a good promotion for your business? Talk to eSoft experts today. If you’re looking for some other ideas on how to improve your business, learn more about our new access control features here or our event tickets options here. Finally, if you want to consult with experts on how to improve your sports facility, visit here. 

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