Whether it’s basketball, volleyball, tennis, or even pickleball – courts are a hot commodity in the sports world. Many times teams and individuals booking courts in a facility pay either a membership or rental fee. But there are also park/city courts open to the general public. This is where cities can charge fees for guaranteed reservations. However, both facility courts and public courts fight the same battle, finding the proper court reservation system.
Here are all of the features your court reservation system may need to include for you to maximize its full benefits.
In today’s world, everyone is go, go, go. There is no time to sit down at a PC and book courts for their teams, children, etc. Mobile apps enhance the entire user experience. They make scheduling on the go an easier and more enjoyable process.
Notifications from Court Reservation Systems
Whether it’s text, email, or both, your customers (and your staff) need software-automated notifications for reservations, rescheduling, and cancellations. It maintains communication between the facility/court and the user with less staffing expenses and minimal opportunity for error. It also helps customers track court info, times of their scheduled bookings, and more.
Court Availability Tracker
Clients can coordinate their schedules with court availability and navigate other reservations at the same time. In most cases, the booked times and days either don’t show up or are marked so. Your staff no longer has to get involved or worry about two clients coming in at 2 PM for the same court. Court reservation systems make double-booking incidents a thing of the past!
eCommerce Capabilities of Court Reservation Systems
This feature is more important than many facility managers or court staff know. The system let’s you require payment right as the reservation is made. This not only confirms the revenue from each booking, but it eliminates the responsibility of collecting payment from the staff’s plate. Don’t need payment in advance, but still want to guarantee a little revenue? You can set a smaller reservation fee, with the rest of the fee due at reservation time. It can also track memberships, pre-paid packages, refunds from cancellations, and more.
There are tons of restrictions and limitations you can set in a court reservation system. These are all based on the preferences you select. Set your facility hours to not allow reservations before or after close. Limit how far in advance or how late leading up to the reservation time that clients or patrons can book. For example, reservations are open a month in advance, or reservations must be made an hour before the reservation begins, etc. It also allows you to set time restrictions or booking limits for specific courts. Have a busy court location in your park? You can restrict reservations to one hour so that everyone gets a chance. Have a location that needs in-person staff? Restrict the reservation times to staff hours. Your options are endless.
Each reservation has so many different aspects that can impact its expenses on the facility or city. In that case, make the pricing change accordingly. In a court reservation system, you can set a pricing structure based on who books the court (e.g. an individual, an organization, a member, etc.). You can also set different pricing structures depending on the type or size of the court, or the time frame of the reservation. Again, this is all controlled based on your preferences.
If you are on the hunt for a court reservation system that fits all of your needs, learn more about eSoft Planner.
eSoft Planner is flexible, affordable, simple, and perfect for small businesses and organizations. Request your free demo today. See how we can help you consolidate effort, save time, and increase revenue.