Login      Demo Request

Menu

Sports Facility Management Software

There are sports facility management software options designed to help you schedule your space or your service.

But if this is the foundation of your business, chances are that you’re not looking for just any tool. You need support — a team behind the computer screen to help you manage a lot of moving parts, make sure you get paid and demanding clientele.

Here are some tips on what features to look for in your sports facility management software, and how it can benefit you.

A Batting Cage Used For Scheduling With A Batting Cage Scheduling Software

Batting Cage Scheduling Software: A Case Study On Streamlining Operations

, , , , , ,

A big question that everyone wants to know is how do people easily manage larger sports facilities, like a baseball facility with multiple services? In this post, we’ll walk you through how one of our customers, MVP, did it at their facility with the help of eSoft Planner’s batting cage scheduling software. 

MVP Case Study

MVP started their business several years ago with nine batting cages. They focused mainly on scheduling batting cages. Customers could book their cages or a group of their cages (for example, book cages 1 through 3). Since they used sublocations at their facility, facility management was incredibly important to them. They started using eSoft Planner’s software to more easily manage their facility. 

With eSoft Planner’s help, MVP started branching out into more services for their customers. Their first step was adding instructors. With their new instructors, they could dedicate certain cages specifically for lessons. Adding lessons to their list of services helped grow their business. Their next steps involved adding camps, packages, and memberships to build their offerings even more. Finally, they added point of sale to sell apparel, drinks, and snacks to their clients.

Since cash flow problems are the biggest reason why sports facilities fail, diversifying your services like MVP did by adding multiple different offerings can be essential. New programming like camps and lessons can also generate more revenue. The business can receive payment for each person involved in the camp/lesson, versus a flat rate for a rental. Also, MVP could easily manage all of these services with eSoft Planner’s system; they didn’t need to spend a lot of time managing these services. 

Conclusion 

MVP grew with the help of our software. Each new service they added was easily managed by our software, allowing them to grow their business while saving them both time and money. To learn more about how eSoft Planner’s batting cage scheduling software, request a demo with one of our experts. 

Golf Simulators At Your Facility Can Be Managed With Golf Simulator Reservation Software

Exploring the Benefits of Golf Simulator Reservation Software

, , , , ,

With the recent growth of golf simulators, businesses are now needing to easily manage and schedule their reservations for their clients. Golf simulator reservation software is an important feature to take advantage of for your facility, with numerous benefits for your business. 

Benefits Of Golf Simulator Reservation Software

The two most important benefits of golf simulator reservation software are that it can save you both time and money. 

With this software, your clients or members can book their reservations online. This frees up time previously spent responding to calls, emails, or text messages. The right software should also be able to send reservation confirmations and reminders. Again, it will save you valuable time. 

Allowing customers to book via the software can also increase sales and cash flow. As it is 24/7/365, clients don’t have to wait until your operating hours to schedule – they can just go ahead and book! This can be very helpful, as clients who work might not be able to easily call in to book an appointment. In fact, businesses gain an average revenue increase of 27% when using online booking systems. 

Also, a customizable and refundable cancellation process will allow your facility to keep the revenue within the business, while still allowing the client to book at a future date. Due to this, your credit card fees will be lower – saving you more money.  

Another benefit is decreasing the cost of ownership. Building your own management system can be both time-consuming and costly. With our customizable software, you can easily manage your facility without having to worry as much about the costs adding up. 

Our software can also lower admin and employee costs with our 24/7 access control feature. This will help increase bookings, lessons, and memberships that are part of your business plan. With this feature, clients can book for hours that they aren’t there and still easily access the facility at their scheduled time. 

Conclusion

There are numerous benefits to utilizing a golf simulator reservation software, from saving you time to increasing revenue. Our software can do all of these for you. Request a demo of our software to learn more about how it can benefit your facility. 

Use Cheerleading Management Software to Easily Manage Your Private or Small Group Lessons

Cheerleading Management Software: Top Features To Look For Regarding Private Lessons

, , ,

When you think of cheerleading, you might think of group sessions. However, to get better, your facility should also be doing small groups (like 2 on 1) or private sessions. This is the only way that cheerleaders can hone in on their skills, like tumbling, stunts, or stretching. Management of these lessons is critical for the success of the cheer facility and the success of the team. With cheerleading management software, you can easily and successfully manage these private lessons. 

Top Instructor Features To Look For 

Can you see if the instructors are available? Prevent double bookings with software that knows when instructors are busy and won’t let clients schedule those times. 

Do the instructors get notified of a booked session or get reminders? With daily itineraries and reminders, the instructor can easily keep track of their schedule. 

Is there accurate reporting on an instructor’s revenue? Keep track of their commissions earned, as well as what clients and what type of lessons are being booked. 

Does it allow in-store credit for last-minute cancellations? By offering in-store credit instead of a full refund, you won’t lose that revenue. It will also make it likely that they will return to use that credit. 

Top Client Features to Look For

Is it easy for the client to schedule via a mobile app? They should be able to book on the facility’s app with the touch of their fingers, at any time of day. 

Can the client store their payment method? With clients not needing to type in their information, they can book far easier than normal. 

Can clients get reminders of their sessions via text and email? Receive them at different times. 

Can clients manage multiple family members under one account? It will be easier to manage with one account versus several for each cheerleader. 

Conclusion

It’s critical to your success that you implement cheerleading lesson management in your facility. With all these features, you can easily grow your cheerleaders’ skillset and the strength of the team. Take advantage of eSoft Planner’s cheerleading management software now and request a demo to see how all these features can work to benefit you. 

AdobeStock_602036044

Client Benefits: The Key to Customer Satisfaction

, , , , ,

Do you have clients that you want to give special benefits to? With our client benefits feature, your facility can offer discounts and altered rules between specific groups to customize their experience. 

Who Is This For? 

These benefits are perfect for different organizations that partner with your facility, where you can provide priority for their coaches or players to schedule. It may also offer benefits to instructors who might teach at your facility. Finally, you can use it to give your members or priority (VIP) clients different rules. 

What Benefits Can You Offer? 

There are several benefits you can offer to specific clients. The types of benefits you can offer are discounts, special rules, and priority. First, you can offer discounts on specific services. Next, you can allow specific clients the ability to schedule unpaid or paid services. Lastly, you can allow specific groups to schedule out further than other clients. These rules and priorities can be completely different between groups. 

Case Scenario 

Many of our facilities that partner with a sports organization give benefits to the players and coaches that are a part of their team. This not only encourages the players or teams to utilize the facility services, it also incentivizes more players to join the organization and can create a buzz in the community. 

Conclusion

Utilizing client benefits for specific groups at your facility can be very beneficial to your business. Not only will your members and organizations feel more connected with you, but it will also increase client satisfaction. With that support, clients will be more likely to continue training with your business. 

For a more in-depth explanation of how these client benefits can help your facility, request a demo with our experts. 

Sports facility management software features

Sports Facility Management Software – What It Can Do for You

, , ,

Four Things Your Sports Facility Management Software Should Do

It’s true. There are sports facility management software options designed to help you schedule your space or your service.

But if this is the foundation of your business, chances are that you’re not looking for just any tool. You need support — a team behind the computer screen to help you manage a lot of moving parts, make sure you get paid and demanding clientele.

So how do you choose? Here are four things you should insist on in your scheduling software – for a swim club, an indoor sports facility, or any other business that has a space and an instructor. Go beyond member billing and schedule management.

Unlimited Locations, Instructors and Members

Most sports facility software programs charge a base monthly subscription cost or an upfront fee. On the other hand, some charge extra per instructor, location, or both. While others might include a fee if you enroll more than a hundred customers/members. Depending on how your facility is growing, you will see your costs increase as you grow. You could see an additional $100 or $200 added to your monthly bill for these surcharges.

Scheduling and management software that includes unlimited locations, instructors or members might be more expensive at the outset. Although, if you expect to grow your membership, you’ll thank yourself later for choosing a solution that grows with you.

Customer Support that Knows Your Industry

Your days as a business owner are complicated enough. You’re scheduling practices, lessons and events. In the meantime, you’re keeping inventory of supplies, preparing budgets, and ordering new equipment. Meanwhile, you’re maintaining communication with your clientele.

Before purchasing a management solution, you should know what kind of support team stands behind it. Do they only offer knowledge and support for their own product? Or do they go beyond that — are they familiar with the particular needs of your sport or activity? Moreover, you want a team that knows the technical aspects of your business and its unique operational needs. That can mean the difference between making a lot of mistakes or achieving great success.

Prevent Double Bookings

Double bookings are an all-too-common enemy of sports clubs and other scheduled activity businesses. Does your software offer safeguards against two customers scheduling the same time or place? Above all, consider an option that utilizes a two-step process. You need confirmation on what instructors are available, as well as information about the spaces or services that are available on a particular date and time.

By validating the availability of your services, you will show your clients that you value their time. Furthermore, you eliminate the hassles and frustration of double booking.

Allow Bulk Scheduling for Rentals

A lot of software offers the ability to bulk schedule. But not all of them let members make changes inside those repeat appointments. What if your softball instructor is only available every other Thursday at 2:45 p.m.? Or maybe she can’t make it on Valentine’s Day?

Being able to make modifications to recurring schedules is a must-have in the eyes of many customers. By all means, your facility needs to be able to make changes to individual events that do not affect the entire series.

Why eSoft Planner

eSoft Planner offers all these features and more. Our flexible payment and scheduling software delivers the functionality you need to be efficient. And with our modular-based design, we’ll never charge you for services you don’t use.

Your monthly membership also includes a support team that knows all fields of athletics — from swim clubs to softball to volleyball. Our team supports schools and lesson-based businesses across the board.

Retake control of your facility scheduling and management. Contact us today for a demo and see how you can spend less time and hassle on administration. eSoft Planner powers your passion.