The Cleveland Park Club - Registration Waiver

Camp and Aquatics Cancellation, Credit & Refund Policy

 

Camp Payment & Cancellation Policy

Full payment must accompany all applications. If a Camper or CAIT withdraws on or before April
30 from one or more weeks, the total payment, less $100 for each week, will be refunded. If
s/he withdraws after April 30 th from one or more weeks, the total payment, less $100 for each
week, will be refunded only if that place is filled from the wait list. If you must cancel, please do
so as soon as possible so we have time to fill your slot (and thus qualify you for a refund). No
refunds are given for withdrawals by Counselor Assistants or absences by Campers, CAIT's or Counselor Assistants.


Group Swim Lesson Payment, Make-Ups & Cancellation Policy

Full payment must accompany all registrations. There are no make-up sessions, credits orrefunds for group classes cancelled due to bad weather or missed by the client. If a client cancels their registration to any class, they may be eligible for a partial credit depending on how much advance notice we receive (see below). If you must cancel, please do so as soon as possible so others have the opportunity to sign-up for your slot.

Cancellation Notice
a) 3 weeks or more before start of class: Full credit less $15 processing fee
b) at least 1, but less than 3 weeks before start of class: Full credit less $40 cancellation fee
c) 1 week (7 days) or less before start of class: No credit

Credits may be used toward future classes. All credits must be used before the end of
September of the year in which they were incurred. The Cleveland Park Club (CPC) may cancel group
classes if enrollment is insufficient or an instructor is not available. Clients enrolled in a class
cancelled by CPC will get a full credit for that class. Cancellations and rescheduling must be
done either through your CPC account, or by sending an email to manager@ClevelandParkclub.org. The effective date is when the email is received in the Club Manager’s inbox.

Private & Semi-Private Swim Lesson Payment, Make-Ups & Cancellation Policy

Full payment must accompany all registrations. Sessions cancelled by The Camp at CPC (“CPC”),due to bad weather or the unavailability of the instructor, will receive a full credit applicabletowards another class or lesson. If a client cancels a lesson, they may be eligible for a partial credit depending on how much advance notice the CPC receives (see table below). If you must cancel, please do so as soon as possible so others have the opportunity to sign-up for your slot.

Cancellation Notice
a) 2 weeks or more before the start of class: Full credit less $15 processing fee
b) at least 48 hours, but less than 14 days before the start of class: Full credit less 50% cancellation fee
c) 48 hours or less before the start of class: No credit

Credits may be used toward future classes. All credits must be used before the end of September of the year in which they were incurred. Clients enrolled in a lesson cancelled by CPC will get a full credit for that lesson. Cancellations and rescheduling must be done via your CPC account or by sending an email to manager@ClevelandParkclub.org. The effective date is when the email is received in the Club Manager’s inbox.