Web based swim club membership software, by eSoft Planner, takes every aspect of your business online and into real-time. Facility
schedules, including lesson availabilities, swim class schedules, pool rentals, and any other services your swim club offers, are
posted online for your members to see. Clients can schedule and pay for services online at their convenience-24/7; which means you
can be making money while you sleep!
eSoft Planner’s web based software not only offers simplicity to your clients; it also provides extreme convenience and flexibility
to swim club administrators and employees. Swim Instructors can create and manage their schedules online, while remaining constantly
connected through automatically generated emails that notify of lesson reservations and cancellations. Administrators have the
ability to manage their swim club without even stepping foot in the facility! eSoft Planner’s web based swim club membership software
makes every aspect of your business virtual so it can be managed from any web browser, any time.
How Will Our Online Swim Club Software Streamline the Operations of Your Swim Club?
Member Management
Through any of our modules, eSoft Planner will build your all-important online database of current, past and
prospective members that can be accessed from any web browser. But it goes beyond that:
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Member Interest Tracking: Our software tracks and stores your members’ interests so you can use that
information to build your swim club business.
Member Interactions: The key to keeping members loyal is regular interaction, but we are so busy these
days that it’s easy to miss opportunities to connect. eSoft Planner manages your calendars online so you
never miss an appointment or follow up call again. You can access your employees’ calendars at any time and
even add appointments for them.
File Manager: We are living in a paperless world, and yet many of us still have those dinosaur
filing cabinets taking up space. Our built-in file manager will store all of your documents online; no
more searching through piles of paper to find what you need. Just scan the document and upload it into its
virtual place; it will be there when you need it.
Automated Email System: Save on your printing and postage costs – our automated email system confirms
members’ purchases and reservations, and then reminds them of upcoming lessons or other engagements. This
system drastically reduces cancellations and missed lessons; saving you time and money.
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Employee Management
All of our modules allow you to manage employee schedules and information online. You can view employee
calendars anytime, anywhere, and there’s more:
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Hourly Scheduling: Keep your team on track by making their schedules available online. No more
phone calls wondering whether it’s their day to work; they can pull up their schedule from their own
web browser. You can even create repeating weekly schedules; making the input process even simpler.
Time Tracking: Employees can clock in and out via eSoft Planner and you can even set up multiple
job classifications with different hourly rates for each employee. All timecard information is stored
online, allowing payroll to be generated automatically by the software. eSoft Planner automatically
records the time and IP address so any verification issues are eliminated.
Employee Commissions: Commission rates can be assigned to employees for performing lessons,
camps and classes. Various options are available for lessons; including Flat Rate, Facility Flat Rate,
and Percentage commissions; while camps and classes offer a Per Day commission option. Commissions
appear in the payroll report and can be exported for the use of third party payroll services.
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Marketing
You have the attention of your members while they are scheduling their business with you; make
the most of it! E-marketing is critical to success in today’s business world. eSoft Planner’s
E-Marketing feature can help you build your swim club business.
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Email Marketing: Many organizations pay a third party to generate and distribute marketing
emails, but eSoft Planner includes this capability FREE with our core software. eSoft Planner tracks
the contact information for all new members and allows you to input other contacts when developing your
email database. Just choose one of our email templates, input your message, and choose your
distribution list. We’ll do the rest!
Member Messages: eSoft Planner allows you to customize messages that members will see from
their online accounts. These messages can be updated anytime and provide touch points that allow
you to share information about events, specials - anything you want your customer to know about.
Marketing Reports: eSoft Planner provides nearly a dozen marketing reports that track revenue
by client, demographics, marketing campaign efficiency, and so forth.
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Want to streamline your business operations and start saving money today? Contact us or call PPC Communications at
(513) 791-4940 to find how we can best serve your business, save you money and help you grow.
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